Frequently Asked Questions

Get answers to your questions below or visit our Help Site.

 Who is Corsizio for?

Corsizio is built to facilitate online registrations, payments, and feedback for physical and virtual group events or classes, which are neither at the event-centric or attendee-centric end of the spectrum.

  • Corsizio is INTENDED for a wide variety of events, classes, courses, lessons, workshops, seminars, training sessions, activities, and similar physical and virtual events from any industry that publishes their events publicly and desires quick and easy online registrations.
  • Corsizio is NOT intended for events that require event-centric features, such as large conferences and concerts, which rely on shopping cart features without the need for any attendee data.
  • Corsizio is NOT intended for events that require attendee-centric features, such as school programs, which provide private events where attendees need to have their own accounts to view and register for the events and manage their own info, recurring payments, and schedules.

Below are examples of individuals and businesses that would benefit from using Corsizio:

  • Corporate, public, and private internal training workshops and group sessions
  • STEM (Science, Technology, Engineering, and Math) camps and schools
  • Tech and software professionals providing training, seminars, and small conferences
  • Emergency and medical services providing training and certification programs
  • Language teachers providing group lessons and courses
  • Real estate schools and experts providing workshops and certification programs
  • Firearm safety and security companies providing training and certification programs
  • Teacher training institutes providing workshops and certification programs
  • Health, wellness, and fitness teachers providing group classes and events
  • Art teachers or studios providing classes and workshops
  • Yoga teachers providing group classes and workshops
  • Dance teachers or studios providing group lessons and programs
  • Music teachers providing group classes and courses
  • Outdoor activity organizers providing group tours, camps, and excursions
  • Any educator that needs online registrations, payments, attendee management, and feedback for their events

Learn more about the intended use for Corsizio and how it differs from other systems.

 Why should I use Corsizio for my events?

Here at Corsizio, we strive to provide all of our customers with the right tools and functionality to enable them to succeed in collecting online registrations, payments, and feedback for all of their educational events, including the following:

  • We have the most competitive and optimized pricing in the industry with free usage and pay-per-use options.
  • You get to manage your events and attendees efficiently within a modern, easy-to-use, secure, and scalable platform.
  • Users get access to all features on Corsizio without any monthly subscription plans, which translates to outstanding overall value.
  • Our email customer support is available to all of our customers, regardless of their usage volume.

There are hundreds of event registration and payment services online today, and each one differs in the type of events it is best suited for and the kinds of features that it provides.

Therefore, to help you decide if Corsizio is the right solution for your event needs, please read the intended use for Corsizio to learn how it differs from other event registration software services.

 In what countries can I use Corsizio?

While your attendees can come from anywhere in the world to register for your events, at this time we are only able to provide accounts and support for businesses that are based in one of the following continents or countries.This includes countries in North America, the United Kingdom, Australia, New Zealand, Singapore, and most countries in the European Union.

 How do attendees register to my events using Corsizio?

As an instructor or event manager, you simply create an account with Corsizio and set up your event registration page. You can then share the registration link or embed the registration form on your website, social media, or anywhere else you like. Within minutes, you can start accepting online registrations and payments (if applicable) from your attendees. Attendees do not create their own accounts with Corsizio to register for your events.

 Do my attendees need to create an account with Corsizio?

No, your attendees or students do not create an account with Corsizio to register for your events. When you set up an event, such as a class, course, or workshop, and have them register to it, the attendee is solely registering for that single event and not to Corsizio or its services as a whole. This provides attendees with an easy, seamless, and convenient registration experience without needing to manage yet another login and password.

 Do you offer a free trial period?

Yes, every account starts with free usage and will only need to enable billing when it expects to go beyond the low-volume usage limit of up to 50 registrations per month. This essentially gives you an indefinite free trial period. Whether you enable billing or not, you can use Corsizio anytime for free, as long as your total registrations stay within the low-volume usage limit in any given month. Otherwise, for high-volume usage, all of the new registrations within that given month are subject to the pay-per-use cost.

Please refer to the Usage Billing help doc.

 Can I get a demo of the platform?

Corsizio is focused on online registrations and payments for physical and virtual group events, classes, courses, and workshops. It operates as a self-serve platform with no traditional software demos, installations, or training. We provide all of our users with:

  • Sample data in each new account, which you can experiment with and experience the platform and its functionality
  • An extensive help docs library, which includes screenshots to provide you with previews of the interface
  • Email support

If you need an efficient solution to accept and manage online registrations and payments for group classes, and in a very cost effective way, then try out Corsizio and use the sample data within the account to see if the platform is a good fit for you. You can create events and test out the registration process to evaluate the service fully. It is easy to create an event, link to its public details page or embed its details card on your website, accept registrations and payments with automated email confirmation receipts, and view and manage all attendee registrations in one place.

It is free to create an account and explore all of its features. Everyone gets access to all the features on the platform, and low-volume usage is always free. We provide you with full ability to delete your account entirely at anytime too. There are no monthly pricing plans to subscribe to or any commitments or obligations.

Below are some helpful initial resources to see if Corsizio is a good fit for your needs:

 How does enabled billing work?

Any registrations you process on Corsizio are all subject to $0.10 (ten cents) per registration. You need to enable billing by putting a payment card on file in order to receive registrations beyond the low-volume limit. Your payment card will automatically be charged at the end of the billing month's cycle for all registrations processed in that given month. If the total of new registrations for a given month was under 50, meaning low-volume usage, we will waive the charge for that month.

For example:

  • If you receive 43 new registrations in January, you do not get billed for any registrations at the end of that month.
  • If you receive 71 new registrations in February, you get billed $7.10 for your registrations at the end of that month.

The billing cost and currency is based on the payment card's associated country or region: USD, CAD, GBP, EUR, AUD, SGD, or MXN. The default billing currency is USD for all other countries or regions.

Learn more about how usage billing works.

 What if my events are free, for charity, or not-for-profit?

You are welcome to use Corsizio for any such event needs and will not incur any charges for your registrations if you have low-volume usage, as per our pricing. We aim to provide everyone equally with an ultra-low, highly discounted, pay-per-use, and cost-effective model for higher volume needs, while offering full access to all of our features, support, security, data storage, and service value. Therefore, cost is dependent on volume of usage and not on the event price or purpose.

 What does it cost to accept online payments?

All online card payments are subject to card processing fees. When you accept online payments, we will facilitate the payment processing via Stripe (the payment processor) directly to your bank account, and these fees are deducted during each online payment transaction automatically. Corsizio charges a low and competitive flat $1 service fee for any new online payment transactions processed, and Stripe charges standard fees that vary by country (see below). You will not be billed for any portion of these fees separately.

Stripe is a leading online payment processing service, which currently charges an industry standard transaction fee of 2.9% + 30¢ for US and Canada, 1.4% + €0.25 for Europe, 1.4% + 20p for UK, 1.75% + 30¢ for Australia, and 3.4% + $0.50 for Singapore. See Stripe's fees for other countries and view our list of accepted currencies for online payments.

Collecting online payments from your attendees allows you to conveniently receive your net funds, which get deposited directly into your bank account by Stripe. If you would like to minimize the costs associated with online payment processing fees, you can use the deposit feature to collect only a small amount from your customers online, to secure a commitment, and collect the remaining amount in your preferred offline method. For more tips, read our help article How to save on online payment service fees.

Stripe Verified Partner

 Can I pass on the registration or online payment fees to my attendees?

Yes, there are two main ways that you can pass any of the registration or payment fees to your attendees. The most obvious way is to increase the cost of your event price by your expected fee expense. You can see how to calculate your fees in our help article How to save on online payment service fees. Many attendees get put off by the idea of having to pay event registration fees and this allows you to bundle the cost as part of the event and minimize the risk of losing a registration. If you are okay with having your attendees see the fees separately, you can use the event price add-on feature and make it a mandatory part of their registration.

 How will I receive my funds when accepting online payments?

Corsizio partners with and uses Stripe, a leading online payment processing service, to facilitate all online card payment transactions. We know that your resources are valuable and having quick access to your money is a top priority. Therefore, unlike many other services, which may hold the funds until after the event has ended, Stripe will deposit your funds into your bank account on a 2 to 7-day rolling basis depending on your country. See Stripe’s document about receiving payouts and view our list of accepted currencies for online payments.

Stripe Verified Partner

 Why do you use Stripe as the online payment processor?

Stripe provides full compliance with the strictest PCI Level 1 certification, along with competitive industry standard transaction fees and no monthly or hidden fees. Whether it is for your billed registrations or for your customers' online payments, payment card data does not touch our servers, nor does it get stored on them for PCI compliance and security. Stripe currently supports businesses in many countries around the world; see the full list of supported countries for more information. You can instantly accept payments from around the world by having a bank account within any of the supported countries. We make it easy for you to integrate with Stripe via a single step from within Corsizio, whether you already have an existing account with Stripe or not.

Stripe Verified Partner

 Can I offer my attendees discounts or coupon codes?

Yes, you can create discount or promotion codes that can be distributed to your potential attendees during your event marketing on social networks, email newsletters, ads, and similar platforms to drive more registrations to your events. Coupons can either apply a dollar amount or a percentage off the price. You can even limit the number of coupon redemptions and add an expiry date. You can also enable and configure volume or bulk discounts for your event to encourage multiple registrations to the same event.

 Can I create multiple price categories for an event?

Yes, Corsizio supports the configuration of multiple price categories for events. For example, if you require child, student, adult, or senior categories, you would configure them as such during the creation of your event registration page. You can create multiple price categories that are age-related, status-related, duration-related, and so on.

 Can I have other users or team members manage data in my account?

Yes, you can invite other users to have access to your account. Users added can be given one of the following roles: admin, editor, facilitator, or viewer.

 Are there any limits on the number of attendees or events I can have?

Event limits: You can create as many events as you would like on Corsizio, for which you can accept registrations. Events can be up to 365 days (1 year) in duration. We do encourage you to be mindful of the amount of data that you have in your account and delete any old events with their data when they are no longer needed.

Registration limits: A single event can accept a maximum of 1000 registrations at most, regardless of each registration's status in the system. In addition, please refer to the Usage Billing help doc to understand how the low-volume free usage and pay-per-use for higher volume registration pricing works.

 Can I issue refunds to attendees?

First, refunds depend on your event refund policy. Second, they depend on whether you collected the payment offline or online. If you collected an offline payment, then you would refund your attendee the same way, offline, and record the refund amount on that attendee's registration in Corsizio for proper record keeping.

If you collected an online card payment from your customer, then you can quickly and easily issue them a partial or full refund, with no additional fees to you or them. Note that online payments are subject to Corsizio and Stripe's service fees, and when you issue a refund, our flat $1 transaction fee will be refunded for full, not partial, refunds. Stripe does not refund its payment processing fees on the refunded transaction, given that the original transaction took place.

 Can I integrate Corsizio with my website?

Yes, Corsizio allows users to embed various sized widgets and links quickly and easily on their website, or other websites including social networks. These widgets allow potential attendees to conveniently and securely register and pay online for physical and virtual events, classes, courses, and workshops.

 Can Corsizio provide me with a web presence?

Yes, each account will have its own auto-generated portal site that aggregates and lists all of your current and upcoming events and makes them available online under a unique web address. Potential attendees will be able to filter using category, location, price, and other filters that you set up to help them find what they are looking for. This portal page will be public and searchable on major search engines. It is generated with SEO and mobile-friendly technology.

In addition, each event has its own page with a unique web address you can link to for your event details and registration form, which you can embed and share anywhere you need. Corsizio also provides you with embeddable widgets that you can use to promote your events on any website you manage.

 How is Corsizio different from other online registration and payment services?

At Corsizio we firmly believe that the best results come from using the right tool for the right job. There are many online registration and payment services available to you today, but they do not all operate in the same way or offer the same features, value, pricing, or user experience and satisfaction. There are also different services for different types of events. For example, concerts and festivals require a different event registration and payment approach than courses and classes. The former events benefit from a ticketing service provider, which Corsizio is not. We specialize in educational events, which necessitate a certain degree of attendee data and record keeping. On Corsizio, everything revolves around your events, and your attendees do not create their own accounts or manage their own events.

Corsizio uses leading-edge technology and provides a modern, attractive, easy-to-use service and user interface. It is an ultra-quick and responsive service, which also uses real-time technology for instant updates when new registrations or payments come in. Some similar services have been around for many years and in turn, use outdated technology, have a cumbersome user interface, or are simply complicated to use and require timely technical support. We also have the most competitive and optimized pricing in the industry with free low-volume usage and pay-per-use pricing.

Finally, Corsizio does not require you to have a traditional business merchant account with a bank. It uses Stripe to enable you to accept payments directly into any personal or business account. Also, unlike other services, Corsizio does not hold your money in an escrow account or until the event is over. You receive your funds right after the transactions have been processed on a 2 to 7-day rolling basis depending on your country and set preferences.

Learn more about the intended use for Corsizio and how it differs from other systems.

 What if I have other questions or need help getting started?

Please visit our help documentation site for detailed help docs on many topics and to learn how to optimize your use of the many features within Corsizio.

We are also here to answer any other questions you may have. You can contact us at this address with your questions or feedback regarding Corsizio. Our email support operates during business hours in Eastern Standard Time. We do not provide any phone support. Learn how to get help and support.

Used in over 20 countries by thousands of happy customers.

Read our user reviews on Capterra →

Capterra Best Ease of Use for Class Registration 2023Capterra Best Value for Event Booking 2023Software Advice Most Recommended for Registration 2022Software Advice Front Runners for Registration 2023GetApp Category Leaders for Registration 2023

The Gartner Digital Markets badges from Capterra, GetApp, and SoftwareAdvice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates

We LOVE Corsizio! It is the BEST training registration site there is for our faculty training needs at the University of Colorado Denver.

Amy A. — Academic Professional Capterra review

Corsizio has allowed us to become a consistently unique and influential entity in our area, and we truly thank you.

Aaron E. — Illustrator / Sculptor Direct feedback

Unbelievably high-quality registration system perfectly suited for higher ed events.

Mike D. — Assistant Director Capterra review

Best pay-as-you-go registration software I have come across.

Chakra W. — Proprietor Capterra review

Great service with excellent support. Simple, affordable, customizable, best customer service.

Ilian I. — Health & Fitness Manager Capterra review

Excellent. I could not be more happy than I am with the quality of service and features of Corsizio.

J.S. — Therapist / Educator Capterra review

Gartner Digital Markets reviews are shared across its different brand sites and constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.